I’ve only been to hairdressers three times,” Melissa tells me. “The third time sent me over the edge.”
Hairdresser horror stories have been circulating across social media and word of mouth for years now. Putting your hair into the hands of a stranger, or somebody you believe you can trust with your locks, is an investment for many.
Most of us begin our hair journeys between the knees of our mothers, aunties and elders, until we grow up and take on the responsibility ourselves.
Turning to a hair professional should be a guaranteed safe pair of hands but too often, unprofessional behaviours and blasé attitudes means that this is not always the case.